2007 Brings Record Profits
Don Reed - Can your service department increase its customer pay labor and parts sales by 40 percent? YES! Can your service department increase its customer pay labor and parts gross profit by 40 percent?...
Don Reed - Can your service department increase its customer pay labor and parts sales by 40 percent? YES! Can your service department increase its customer pay labor and parts gross profit by 40 percent?...
Karen Steckler - Prestige Imports is one of seven dealerships, with seventeen franchises which is owned by Hansel Auto Group. Over the years Hansel has developed a robust business with excellent service centers...
Don Reed - If the number of active customers in your database is going up each month, congratulations; you are doing a lot of things right toward building strong owner retention...
Mark O'Neil - Increasingly important to dealerships are the back end profits from the sale of aftermarket products...
Don Reed - Let’s take a look at your most recent financial statement. Determine your average new and used vehicle unit sales per month...
“It’s an ever changing industry, and the easiest way to describe it is that it’s a fashion business,” said Churchill.
Don Reed - I supplied three rules to follow that would provide the basis for generating additional retail gross profit in your service and parts departments...
Tommy Webb - Are dealers taking any course of action directed toward making their customers more aware of the features of their specific vehicles...
John Carroll - His first big decision was to shut down the collision repair operations he had originally been given to run in order to expand the service group...
Don Reed - So, whether the vehicle was a trade-in at your store, purchased at the auction or bought off the street or from a wholesaler, it belonged to a customer...
Andrew Wolfe - ...a customer that comes back to your store for vehicle service is 17 times more likely to buy his next vehicle from your dealership?...
Don Reed - This means that you would have to add one hour per Customer Pay repair order (your sales would have to increase 67 percent)...
Greg Goebel - What happens if a dealership was to increase their average hours per repair order by six minutes per ticket?...
Andrew Wolfe - Along with allocations for advertising, marketing and general brand recognition, manufacturers and other suppliers allocate...
Jennifer Rincon - The same, cherished sales training used in the showroom should be the model you follow in training service employees...
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