Who’s Celling Whom?
Smartphone-powered customers will prove worthy foes to sales and F&I pros who fail to anticipate their questions and appreciate their easy access to information.
Smartphone-powered customers will prove worthy foes to sales and F&I pros who fail to anticipate their questions and appreciate their easy access to information.
This month's sales pro Matt Reynolds has found lasting success and perfected the art of the two-car deal.
Experts offer advice to dealers who have been disappointed by their efforts to convert leads to appointments and sales.
Oscar Rodriguez found his calling as a sales pro at All American Chrysler Jeep Dodge of San Angelo (Texas).
Converting leads and increasing sales in today’s marketplace may require some dealers to abandon long-held beliefs.
GM says pressure from consumers and regulators will force sales pros to abandon their lifelong reliance on ‘closing’ tactics.
With help from his father and other mentors, Justin Russell has blazed a path to Internet sales success at Legacy Ford of Pasco (Wash.).
The art of selling additional cash down payments takes on added importance during the holiday season.
The service was previously known as Showroom Watchdog, but it was rebranded as Engage when AutoLoop purchased CAR-Research XRM.
Facilities expert shares five design trends that are driving sales and service at dealerships nationwide.
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