4 Ways to Keep Service Customers Coming Back
Low turnover and rock-solid policies for labor times and pricing help retain your valuable service customers.
Low turnover and rock-solid policies for labor times and pricing help retain your valuable service customers.
Automotive technician Steve Travis was named to the Toyota 2014 Assembly of Champions, the only technician in the United States to receive the honor.
Having trouble hiring quality service technicians? You might not be looking in the right places.
Customers of Larry H. Miller Dealerships can now order vehicle parts directly through a new e-commerce platform, currently available through 20 Larry H. Miller dealership websites.
Eyewitness Surveillance announced the launch of a beta program for three products designed specifically for dealerships.
Recall Masters has launched the Rambo marketing program. It's designed to drive more sales and service revenue from car owners affected by factory recalls.
AutoAp launched a new service designed to provide dealers with daily recall updates for new- and used-vehicle inventory.
The Billionaire investor weighs in on a host of topics, from Tesla and the franchise system to his acquisition of the Van Tuyl Group and the opportunities that lie in F&I.
A new analysis by J.D. Power and DealerRater examines the connection between the service experience and sales. It concludes that to boost sales, dealers need to tune up their service centers.
Service satisfaction is on the rise despite the three-year increase in vehicle recalls, according to J.D. Power. The firm also reported that customer satisfaction was significantly higher at dealerships offering service express lanes.
Custom workstations allow dealers to design and maintain clean, efficient shops that can reduce customer wait times and help retain skilled technicians.
Dealer-FX is partnering with MyDealerLot to integrate its Advisor Dashboard solution with the MyDealerLot’s Service Drive Concierge.
Federal-Mogul Motorparts and Cox Automotive have purchased a minority stake in the free online automotive repair website, which previously operated as a wholly-owned subsidiary of U.S. Auto Parts Network Inc.
Dealers are earning loyal service customers by focusing on providing a positive experience in every phase of the transaction.
The preconference seminar is designed for general managers, sales managers, BDC and Internet department directors, and F&I directors. The all-day seminar is being offered as a value-add for registrants of Industry Summit.
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