Q&A: Service Retention Is Your Lifeboat
Online appointment-scheduling is a good first step for dealers looking to improve the customer experience in the service lanes.
Online appointment-scheduling is a good first step for dealers looking to improve the customer experience in the service lanes.
Dealer technology expert believes empathy, intelligence, attention to detail, a winning mindset, and teamwork are essential components of an effective tech support team.
Machine learning produces data you can use to find new prospects, make sales, and improve retention.
Create and execute a vision for your dealership by solving customer issues, taking risks, remaining open-minded, and getting your employees on board.
Digital marketing expert offers step-by-step instructions for creating and sending a Facebook ad for your store.
Join the conversation about President Trump’s proposed changes to the tax code with a dealer-oriented primer on corporate tax rates, capital investment deductibility, and the estate tax.
Pirated software and shared licenses are commonly enforced violations of the U.S. Copyright Act.
OEM reps are people too. Heard lists three ways to build a healthy, fulfilling relationship with your factory.
Failing to recognize the difference between a loan and a retail installment contract led to a costly violation of the Georgia Motor Vehicle Act.
Hurricane season kicked off on June 1 for Florida and other states along the East Coast. Two accounting and financial planning experts offer tips on how to prepare for that and other natural disasters.
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