4 Tips for Driving PVR in Uncertain Times
All auto dealers want more F&I PVR, but making meaningful improvement requires a comprehensive plan with these four pillars.
All auto dealers want more F&I PVR, but making meaningful improvement requires a comprehensive plan with these four pillars.
The goal in discipling employees is not to punish but rather to affect a positive change in the employee’s conduct or performance, and should remain compatible with that goal and reduce the number of times someone says, “you’re not the boss of me.”
Every dealership is re-opening to a new reality with a changed shopper. Creating a strategy that adapts to the needs of your customers will shorten the time it will take for your dealership to recover.
The last few months have been strange — we aren’t sure what next week will look like, and many of the goals for 2020 are in question because our ability to earn money has been compromised. So, the quicker we can adapt, the better opportunity we will have for success in the future.
Expert shares important credit reporting resources and guidelines to help industry professionals navigate through this unprecedented climate.
Communication is a key factor in building trust between dealers and consumers. Incorporating texting into your communication strategy will quickly offer your dealership a competitive advantage by meeting and exceeding customers’ needs.
As rules and regulations evolve, so must your employee handbook. Here is the basis for updating your dealership’s handbook today.
Contactless transactions are, at least for the near future, priority one in the transactions playbook for dealers, and F&I must play a leading role in helping educate people online during every phase of the sale.
With dealers and lenders scrambling to offer payment relief to consumers in the wake of the coronavirus pandemic, they need to pay attention to the effect it may have on a potential GAP claim.
The world has changed over the last few months with COVID-19, and we’re all going to have to find our new normal. To do so, we all must stand tall and stand together.
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