Automotive manufacturers and suppliers’ production facilities across the country have deployed business continuity response teams to build coordinated efforts that bring together technology, operations, communications, and HR to build a set of policies, processes and procedures to keep everyone safe.
We live in an ‘Age of Compliance Awareness’ and someone is always watching. We should care about what they see.
If you haven’t had good luck in hiring F&I managers from other dealerships, you may want to consider developing a bench for F&I managers. With a plan and some patience, you may find you have a “good one” already working for you.
The real finesse in F&I is managing your relationships. If you can master your ability to connect with others, you will master this profession as well.
While age and demographics can give you a good starting point for selling, they won’t tell you everything. Knowing more about your customer is a major advantage as customers become more accustomed to not only personalization, but the speed and convenience it affords the sales process.